This user guide will explain how to change the level of an existing active player at you club. For example, this provides an opportunity to convert an Amateur player to an Amateur Under Contract during the season.

If the player is not active for the current season, with a different level, you'll be able to change their level during the renewal process.

If the player is at another club, with a different level, you'll be able to change their level during the transfer process.

Any relevant documents for the new role will be required. Any license fees applicable to the new role will be charged.

1. Select People


2. Select ‘Search’


3. Search for Member

Search for the Member you wish to add a role to at your Club . To search for a Member you can enter one of either in the Search Box “Enter Name or Member ID”

  •  First and/or Family Name of Player
  •  MA ID of the Player

4. View and select Member

The search may return multiple records (in this example Family Name ‘Smith’ therefore carefully check you request details for the right person by viewing the member record first.

5. View Record

To View Member Record in more detail, click on ‘View’. It will list the member’s current registration(s), Personal Information, Contact Details.

Check that all details are still up to date before proceeding.

6. Change Player Level

Once you have checked that all details are up to date, scroll down to ‘Registrations’, within the 'Registration details' tab of the member's Player Registration, click on the ‘Change Player Level’ button 

7. Registration

The registrations step of the Change Player Level process, Role and Sport are preselected, you will then be able to select a new level.

After selecting the new level, click 'Continue'.

8. Required Documents

During a Change Player level, their existing documents remain to ‘view’ or ‘replace’ as required (for example a new Passport as the previous one for the player had expired).

To view the document, click on the blue hyperlink under each ‘description’ and to replace the document select ‘click here to update this file’.

Additional Required documents may be required to be uploaded depending on the new level

Maximum file size is 25 megabytes 

JPG, JPEG, PDF and PNG are recommended file types

Documents can be uploaded by clicking on ‘Click here to upload file’, this will open up folder for you to select necessary files to upload .

Documents can also be uploaded by clicking and dragging the file to the necessary document

Documents successfully uploaded will display a tick next to their file name

Required Documents are compulsory and must be uploaded

Registration will not proceed if all required documents are not uploaded

9. Optional Documents

Upload optional documents as required and click Continue

10. Licence

The registration licence may be listed depending on the Role selected in Step 7.

Upon choosing the licence you then have the option to 'Pay Now' or 'Pay Later', then click 'Continue'.

  1. Pay Now: By choosing this option it will then take you to the payment portal where you have a list of options to pay for the registration
  2. Pay Later: By choosing this option it will then submit the registration, however an invoice will be created for you to pay later

11. Summary

The Summary screen allows you to check that all details entered are correct before submitting the member registration, please ensure you check all information. 

If you need to change any information click on the edit link

Make sure you click the edit link relating to the area you want to change, for example the Contact Details.

12. Submit Registration

When all information has been checked, click on Submit to go to Payment portal (if Pay Now was selected previously) or Submit to Member Association where registration will then be complete (Pending Payment before approval) 

13. Registration Submitted


Once the registration is complete the Member will be marked as Pending (for the new player role, all current player role remains active).


Once completed you are provided with three options

  • Go to your Dashboard
  • View all currently submitted registrations
  • Register another Person

By clicking on 'Register another Player – it will take you back to Registration flow where you can register another Player.

By clicking on 'View all currently submitted registrations' it will take you to a list of all Pending Registrations for your Club.

By clicking on ''Go to your Dashboard" it will take you back to your Task list