This user guide will explain how to add a new role to an existing member at your Club.

This is required when a Member is already registered to your Club for a specific role and you now require registering them to a different role at your Club also.

Below are a few examples of potential scenarios. 

Scenario Person Currently is… Request for
1 Player at Club A Person to be Coach at Club A
2 Coach at Club A Person to be Player at Club A
3 Team Official at Club A Person to be Player at Club A
4 Club Official at Club A Person to be Player at Club A

Person must be active in your Club for the ‘Add Role’ option to work, otherwise ‘Request for Person Details is required.

1. Select People

2. Select ‘Search’

3. Search for Member
Search for the Member you wish to add a role to at your Club . To search for a Member you can enter one of either in the Search Box “Enter Name or Member ID”
  •  First and/or Family Name of Player
  •  MA ID of the Player

4. View and select Member

The search may return multiple records (in this example Family Name ‘Smith’ therefore carefully check you request details for the right person by viewing the member record first.

5. View Record

To View Member Record in more detail, click on ‘View’. It will list the member’s current registration(s), Personal Information, Contact Details.

Check that all details are still up to date before proceeding.

6. Add Role

Once you have checked that all details are up to date, scroll down to below ‘Registrations’, click on the ‘Add New Role’ button 

7. Registration

The first step of the registration is to select the Role you wish to add to the Member, the choices available are :

  • Club Official
  •  Coach
  •  Player
  •  Team Official

The system will automatically select some options from the Registrations screen above however, some fields required to be completed as described below.

  • Role: Requires to be selected 
  • Sport: Requires to be selected (if applicable)
  • Sub Role: Required if Team or Club Official Selected 
  • Level: Only required if Player or Coach is selected 
  • Age Group: Defaults to Minor if Under 18
  • Age Group: Defaults to Adult if Over 18
  • Nature of Registration: Select New Registration

Complete the required fields and Click ‘Continue’.

8. Required Documents

When a member is having a Role added, their existing documents remain to ‘view’ or ‘replace’ as required (for example a new Passport as the previous one for the player had expired).

To view the document, click on the blue hyperlink under each ‘description’ and to replace the document select ‘click here to update this file’.

Additional Required documents may require to be uploaded depending on Role added (e.g. Team Official)

Maximum file size is 25 megabytes 

JPG, JPEG, PDF and PNG are recommended file types

Documents can be uploaded by clicking on ‘Click here to upload file’, this will open up folder for you to select necessary files to upload .

Documents can also be uploaded by clicking and dragging the file to the necessary document

Documents successfully uploaded will display a tick next to their file name

Required Documents are compulsory and must be uploaded

Registration will not proceed if all required documents are not uploaded

9. Optional Documents
Upload optional documents as required and click Continue

10. Licence
The registration licence may be listed depending on the Role selected in Step 7. Upon choosing the licence you then have the option to 'Pay Now' or 'Pay Later'.
  1. Pay Now: By choosing this option it will then take you to the payment portal where you have a list of options to pay for the registration
  2. Pay Later: By choosing this option it will then submit the registration, however an invoice will be created for you to pay later

11. Summary
The Summary screen allows you to check that all details entered are correct before submitting the member registration, please ensure you check all information.

If you need to change any information click on the edit link

Make sure you click the edit link relating to the area you want to change, for example the Contact Details.

12. Submit Registration

When all information has been checked, click on Submit to go to Payment portal (if Pay Now was selected previously) or Submit to Member Association where registration will then be complete (Pending Payment before approval) 

13. Registration Submitted


Once the registration is complete the Member will be marked as Pending (for the new role added, all current roles remain active).


Once completed you are provided with three options

  • Go to your Dashboard
  • View all currently submitted registrations
  • Register another Person

By clicking on 'Register another Person – it will take you back to Registration flow where you can register another Person.

By clicking on 'View all currently submitted registrations' it will take you to a list of all Pending Registrations for your Club.

By clicking on ''Go to your Dashboard" it will take you back to your Task list